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Unlock customer satisfaction by addressing the ‘NoReply@’ email issue. Discover solutions to enhance communication and build stronger customer relationships.

Consulting in digital transformation, automation, and strategic systems implementation offers various benefits. Digital transformation enhances customer experience, agility, and decision making. Automation brings efficiency, error reduction, and cost savings. Choosing between building and buying ensures cost-effectiveness, speed to market, customization, long-term control, and risk management. Replacing manual tools improves productivity, accuracy, data management, cost savings, and compliance. Fit-for-purpose systems enhance operational efficiency, user adoption, flexibility, cost management, and performance.

In project management and product development, the “Good, Fast, Cheap – you can only pick two” principle illustrates the trade-offs between quality, time, and cost. Prioritizing two of these factors is crucial, as focusing on all three simultaneously is impractical. Understanding this balance is key in various industries, guiding decision-making and resource allocation for successful outcomes.

Deciding between building custom software or buying off-the-shelf solutions is a critical decision for businesses of all sizes. Each option has its unique advantages and challenges. Here are some key considerations to help guide your decision: ? Specialism: ? Cost and Budget: ? Time to Implement: ? Customization and Flexibility: ? Maintenance and Support: ? … Read more

In the era of digital transformation, businesses are increasingly turning to automation to enhance efficiency and competitiveness. However, one crucial principle often overlooked is: never automate a bad process. Digital transformation promises streamlined operations, cost savings, and improved customer experiences. Yet, automating flawed processes can lead to greater inefficiencies and errors, undermining the very benefits … Read more

I’ve had multiple conversations in my career, where I’m asked for help to use a given tool or technology, usually with a tight deadline. The more I probe on the details, the more vague the specifics become, and it becomes clear that the person is fixated on their vision of the solution, rather than the … Read more

Quality software is a combination of quality code, and quality tests. It’s long been established that basic code-coverage is a low-quality metric, as it largely executes the code base to do what it’s been designed to do. However, the real world has edge cases, interruptions, disconnections and attacks & hacks – how does your code … Read more

In our hyper-connected world, we often find ourselves juggling an overwhelming array of tasks. The pressure to excel in every area—work, family, health, personal growth—can leave us feeling stretched thin. But here’s the paradox: when everything becomes a priority, nothing truly is. The Art of Prioritization The Clarity of Focus When we allocate time and … Read more

In the realm of app development, #nocode and #lowcode solutions have been making waves, promising to revolutionize how non-tech individuals create applications without diving into the intricacies of coding. While these platforms boast of rapid development, cost savings, and enhanced collaboration, it’s crucial to scrutinize their long-term implications. Undoubtedly, these tools excel within their predefined … Read more