Realise the full potential of your business with our comprehensive Digital Operations Review.
Many medium and large enterprises struggle with legacy systems and processes that hinder efficiency. Based in the North-East of England, our Digital Operations Review team provides the external perspective needed to fully visualize and address these challenges. With experience across multiple industries, we identify areas ripe for transformation, improvement, or automation, and guide you through build-or-buy decisions.
We help you:
- Automate – we make sure existing manual processes are fit for purpose before working to automate these. (see Never automate a bad process)
- Build or Buy? – Self build of a specific solution may be a better fit than over-customising an off the shelf solution. (see Build vs Buy, “No Code”, “Low Code” – Vendor Lock-In?)
- Help you focus on the right problems – What’s the problem you’re actually trying to solve?
Ready to transform your digital strategy?
Contact us now for a personalized audit that will set you on the path to success.
Act now—your digital future awaits!
Using outdated manual processes and tools?
Are you still relying on outdated manual processes and tools that slow down your operations and introduce errors? Manual data entry is not only time-consuming but also prone to mistakes that can cost your business both time and money. These inefficiencies can hinder your growth, frustrate your employees, and lead to missed opportunities. Imagine a world where these mundane tasks are automated, freeing up your team to focus on strategic initiatives and innovation. At Digital Strategy & Insights, we specialize in transforming these outdated processes with cutting-edge digitisation and automation solutions. Let us help you streamline your operations, reduce errors, and accelerate your business growth. Contact us today to learn how we can modernize your processes and propel your business forward.
To CRM or Not to CRM?
Choosing the right Customer Relationship Management (CRM) system can be a daunting task. Develop too basic a solution, and you risk missing out on crucial functionalities that could drive customer engagement and sales. Opt for a too complex system, and you may find your team overwhelmed, leading to poor adoption and wasted resources. Striking the right balance is essential to ensure your CRM system supports your business goals without becoming a burden. At Digital Strategy & Insights, we understand the intricacies of selecting and implementing the perfect CRM solution. Our experts will work with you to assess your unique needs, ensuring a seamless integration that enhances productivity and customer satisfaction. Contact us today to find the CRM solution that fits your business perfectly.
ERP Implementation: Balancing Complexity and Efficiency
Implementing an Enterprise Resource Planning (ERP) system is a critical decision that can significantly impact your business operations. If you choose a solution that’s too basic, you may end up with inefficiencies and missed opportunities for optimization. Conversely, opting for an overly complex system can overwhelm your team and lead to underutilization, wasted investment, and operational disruptions. Finding the right ERP system that aligns with your business needs is crucial for achieving seamless integration and maximizing ROI. At Digital Strategy & Insights, we specialize in guiding businesses through the ERP selection and implementation process. Our tailored approach ensures you get an ERP solution that fits your specific requirements, streamlining processes, and enhancing overall efficiency. Contact us today to discover the perfect ERP solution for your business.
In-House or Outsource IT?
Deciding whether to manage your IT infrastructure in-house or to outsource can be challenging. Keeping IT in-house allows for direct control but often comes with high costs, constant maintenance, and the need for specialized skills that may be difficult to retain. On the other hand, outsourcing IT can reduce costs and provide access to expert knowledge, but it may lead to concerns about reliability and response times. Striking the right balance is essential to ensure your IT operations are efficient, secure, and scalable. At Digital Strategy & Insights, we help businesses navigate this decision by assessing your unique needs and recommending the best approach for your situation. Whether you need full outsourcing, a hybrid model, or advice on enhancing your in-house capabilities, our experts are here to guide you. Contact us today to optimize your IT strategy and ensure seamless operations.
Cybersecurity and Risk Management
Legacy large enterprises often face cybersecurity vulnerabilities due to outdated systems and fragmented infrastructures. Based in the North-East of England, our firm specializes in mitigating these risks through thorough assessments, tailored strategies, and robust security measures. From advanced threat detection to proactive monitoring, we ensure comprehensive protection against evolving cyber threats. Ready to safeguard your digital assets? Let’s secure your digital future together. Reach out to us today for an initial chat about your cybersecurity needs.
Testimonials
“Jonathan has an outstanding ability to present information to the right audiences and tailor a conversation so that its participants can yield the best results. He is the definition of somebody who goes above and beyond, and nothing has ever been too much. If Jonathan didn’t know the answer, he would do his best to put you in contact with those that did, he is the definition of a team player who I believe genuinely wants to help as many people as he can.” – Callum Hurry – SimpleImport x AddressTools x PhoneTools for Salesforce | Director of Product Engineering
“Jonathan has been an absolute pleasure to work with. He has assisted us greatly with the innovation of our appexchange product. He has been consistently responsive to any questions that we have had as well as being proactive in making sure we have everything we need. It’s safe to say we wouldn’t be in the position we are now without Jonathan’s input. Thank you for all your help!” – Max Flowerdew, Founder at Seven20
